Complaint Resolution Policy

Effective Date: July 7, 2026

At Pakistan Domestic Services Provider (PDSP), we value our clients and are committed to providing professional domestic staffing services. If you have a concern or are dissatisfied with our services, we encourage you to let us know so we can resolve the matter promptly and fairly.

How to Submit a Complaint

You can submit a complaint by contacting us through:

• Phone: +92 300 111 4399

• WhatsApp: +92 317 5018 111

• Email: info@pdsp.pk

Please include your name, contact details, and a brief description of your concern so we can investigate it efficiently.

Our Resolution Process

Once we receive your complaint, we will:

• Acknowledge your complaint.

• Review the details and gather relevant information.

• Contact you if additional information is required.

• Work towards a fair and timely resolution.

Our goal is to resolve all complaints as quickly as reasonably possible.

Fair Review

Every complaint is reviewed objectively and confidentially. We are committed to treating both clients and candidates with fairness, respect, and professionalism throughout the resolution process.

Continuous Improvement

Customer feedback helps us improve our services. We regularly review complaints to identify opportunities to enhance our recruitment, verification, and customer support processes.

Contact Us

If you have any questions regarding this Complaint Resolution Policy, please contact us.

Pakistan Domestic Services Provider (PDSP)

Office Address:
US-63, 3rd Floor, Defence Mall, Korangi Road, DHA Phase II, Karachi, Pakistan

Phone: +92 300 111 4399

Landline: 021-35806-111

WhatsApp: +92 317 5018 111

Email: info@pdsp.pk

Website: https://pdsp.pk